psship Blog http://www.psship.com/blog psship Blog en-us FedEx API Changes http://www.psship.com/blog/2011/08/15/fedex-api-changes In May of 2012 FedEx will retire their FedEx Ship Manager and FedEx Ship Manager Direct APIs (application programming interface), replacing them with their new FedEx Web Services API.

This change impacts all third party shipping solutions, from commercially developed products like our own to shipping tools developed internally by your IT team.  And, if you’re not on a fully compliant platform (e.g. if you’re system isn’t on the new Web Services API) you will be completely unable to ship, creating an outage for your employees and a fire drill for your IT and Office Services teams.

At PS|Ship, we’ve been preparing for this change for some time, and we’re fully certified on the new FedEx Web Services API.  Our latest release, 5000W, takes full advantage of new Web Services functionality, including time-specific delivery commitments and an expanded offering of Home Delivery services.

In speaking with numerous clients / prospects in the past few months we’ve encountered various levels of awareness to this business critical change.  So we ask, are you prepared for the upcoming changes?  Does your current shipping system utilize the soon-to-be-retired API?  Will your users be able to ship via FedEx?

If you’ve got questions about the upcoming API changes, or are interested in how PS|Ship can help meet your shipping needs, we’d be happy to speak with you, and you can reach us at: info@psship.com.

]]> Mon, 15 Aug 2011 22:08:00 UTC Cost Recovery Fees Clients are Willing to Pay http://www.psship.com/blog/2011/04/21/cost-recovery-fees-clients-are-willing-to-pay While clients resist paying for things like phone and copy, items like overnight deliver and off-site work are exceptions says Robert Mattern in his recent article.  "Hard costs, for services from third parties, that are documented with physical invoices” are the key. 

This raises the question: are you maximizing the recovery of these fees?  With PS|Ship you will be.

With PS|Ship you can easily increase your recovery for overnight delivery, while reducing your internal costs.  We increase recovery on FedEX/UPS/Courier type charges, while simultaneously lowering the labor needed to reconcile these invoices, and optimizing the shipping services being used which saves everyone money.  And the fee for of our services can be included as a hard cost (with a documented physical invoice) along with the freight fees on a package by package basis.

We understand the purpose of automation:  to save time and money, while providing a better experience for everyone involved in the process.

Read Robert's full article, "Cost Recovery Breeds Client Frustration in New Survey"

]]> Thu, 21 Apr 2011 11:00:00 UTC To the Cloud! http://www.psship.com/blog/2010/12/30/to-the-cloud If you’re a decision-maker in an IT department, you’d probably agree that Microsoft should credit their latest tagline --- to the cloud! --- to your forward-thinking vendors who’ve been using it as a battle cry for the last 18 months…  the cloud has a lot to offer consumers, and even more to the enterprise.  Chris MacKinnon, of Processor.com, shares a few cloud trends worthy of keeping an eye on in Cloud Computing Trends to Watch.

Learn how PS|Ship is making the cloud work for professional service firms.

]]> Thu, 30 Dec 2010 08:49:00 UTC User Tales from the Cloud http://www.psship.com/blog/2010/12/13/user-tales-from-the-cloud Are you a law firm thinking about diving into SaaS, but wanting to hear how the water feels first?  If so, make plans to attend Mark Manoukian's "User Tales from the Cloud" presentation at Legal Tech New York on January 31st, 2011.  You'll be able to hear first hand from firms using cloud solutions daily to enhance their business solutions and offerings to clients.

Presentation time/date: January 31st, 3:15pm --- Legal Tech, New York

]]> Mon, 13 Dec 2010 08:54:00 UTC PS|Ship Delivers SaaS offering http://www.psship.com/blog/2010/11/02/psship-delivers-saas-offering PS|Ship is pleased to announce our arrival in the cloud!

Our new Software-as-a-Service model delivers the same cost saving automation enjoyed by the 85+ AM 200 firms already taking advantage of our "behind the firewall" solution, while eliminating up front capital costs and any hardware requirments.  And, as a hard cost of shipping, our fees are able to be allocated to the client / matter / or department (just like the shipping charges) on billable and nonbillable shipments alike.

]]> Tue, 02 Nov 2010 07:14:00 UTC